Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how Organicfilterei ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website or contact us. This policy applies to visitors and users located in the United States, including residents of California, Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy laws.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our website or submit personal information through our contact form.

2. Business Information

The entity responsible for your personal information is:

Organicfilterei
136 E Grayson St, San Antonio, TX 78215, United States
Email: reach@organicfilterei.world
Phone: +1 210 448 8300

3. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, and IP address.
  • Contact Information: Details you provide when you reach out to us.
  • Internet or Network Activity: Browser type, device information, pages viewed, referring URLs, and interaction with our website.
  • Communications: Messages and inquiries submitted through our contact form, email, or phone.
  • Cookie and Tracking Data: Preferences stored through cookies and similar technologies, as described in our Cookie Policy.

We do not intentionally collect sensitive personal information (such as Social Security numbers, financial account details, or precise geolocation) through this website. We also do not knowingly collect personal information from children under 13 years of age.

4. How We Collect Information

We collect personal information when you:

  • Submit our contact form or otherwise communicate with us.
  • Browse our website, including through cookies and analytics tools (with your consent where required).
  • Call or email us directly.

5. How We Use Your Information

We use personal information for the following business and commercial purposes:

  • Responding to inquiries, support requests, and feedback.
  • Operating, maintaining, and improving our website and services.
  • Analyzing website usage and performance (with consent for non-essential analytics).
  • Protecting the security and integrity of our website.
  • Complying with applicable legal obligations and enforcing our Terms of Use.
  • Delivering relevant advertising or marketing communications only where permitted and with appropriate consent.

6. Legal Bases and Consent

Depending on your location and the type of processing, we rely on one or more of the following:

  • Consent: When you submit a contact form, accept optional cookies, or opt in to communications.
  • Legitimate Business Interests: For website security, fraud prevention, and basic functionality.
  • Legal Obligation: When required to comply with applicable laws, regulations, or legal process.
  • Contractual Necessity: When processing is needed to respond to your request or provide requested services.

For residents of the European Economic Area (EEA) or United Kingdom, we also process data under GDPR legal bases including consent, legitimate interests, and legal obligation, as applicable.

7. How We Share Information

We do not sell your personal information. We do not share personal information for cross-context behavioral advertising unless you have provided explicit consent through our cookie settings.

We may disclose personal information to:

  • Service providers that host our website, provide analytics, or support communications (under contractual confidentiality obligations).
  • Law enforcement, regulators, or other parties when required by law, court order, or to protect our rights and safety.
  • Successors in the event of a merger, acquisition, or asset sale, subject to this Privacy Policy.

In the preceding 12 months, we may have disclosed the following categories of personal information to service providers for business purposes: identifiers, internet activity, and communications.

8. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies are placed only after you provide consent through our cookie banner. You may withdraw consent at any time by adjusting your browser settings or using our cookie banner controls.

Where supported, we honor Global Privacy Control (GPC) signals as a valid opt-out preference for the sale or sharing of personal information, to the extent required by applicable law.

9. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy:

  • Contact form submissions: up to 12 months from the date of inquiry, unless a longer period is required for legal or operational reasons.
  • Analytics data: up to 26 months from collection.
  • Cookie consent records: up to 12 months from the date of consent.

When information is no longer needed, we delete or de-identify it in accordance with our retention practices.

10. Your Privacy Rights (United States)

Depending on your state of residence, you may have some or all of the following rights:

  • Right to Know / Access: Request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request deletion of personal information we collected from you, subject to legal exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out: Opt out of the sale or sharing of personal information. We do not sell personal information. You may opt out of certain sharing for targeted advertising via our cookie banner.
  • Right to Limit Use of Sensitive Personal Information: Where applicable, request limits on use of sensitive personal information beyond permitted purposes.
  • Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.
  • Right to Appeal: If we deny your request, residents of certain states (including Virginia and Colorado) may appeal our decision.

California Residents (CCPA / CPRA)

California residents have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These include the rights listed above, plus the right to know whether we sell or share personal information (we do not sell) and the right to limit use of sensitive personal information where applicable.

California residents may also request information about disclosures of personal information to third parties for their direct marketing purposes under California Civil Code Section 1798.83 (Shine the Light law). We do not share personal information with third parties for their own direct marketing purposes.

Other State Privacy Laws

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other states with privacy laws may exercise applicable rights by contacting us using the information below. We will verify your identity before fulfilling requests and respond within the timeframe required by applicable law (typically 45 days, with a possible extension).

11. How to Exercise Your Rights

To submit a privacy request, contact us at:

Email: reach@organicfilterei.world
Phone: +1 210 448 8300
Mail: 136 E Grayson St, San Antonio, TX 78215, United States

Please include your name, the state where you reside, and the nature of your request. We may need additional information to verify your identity. You may designate an authorized agent to submit a request on your behalf where permitted by law.

If we deny a request, you may appeal by replying to our response with "Privacy Appeal" in the subject line. We will respond to appeals within the timeframe required by applicable law.

12. Your Rights Under GDPR (EEA / UK Visitors)

If you are located in the EEA or United Kingdom, you may have the right to access, rectify, erase, restrict, or port your personal data, and to object to or withdraw consent for certain processing. You may lodge a complaint with your local data protection authority. International transfers from the EEA are protected by appropriate safeguards, such as Standard Contractual Clauses, where applicable.

13. Children's Privacy (COPPA)

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete it.

14. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS) and secure hosting infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no uniform industry standard for responding to DNT signals, we do not currently respond to them. We do honor legally recognized opt-out mechanisms such as GPC where required.

16. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated as required by applicable law.

18. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Email: reach@organicfilterei.world
Phone: +1 210 448 8300
Address: 136 E Grayson St, San Antonio, TX 78215, United States